Last updated: 27/05/2025

Brokerbrain Limited, trading as Broka, is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you interact with our platform and services.

 

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1. Who We Are

 

Company Name: Brokerbrain Limited

Trading Name: Broka

Company Number: 11113731

Registered Address: Fairburn House, 44 Park Lane, Allerton Bywater, WF10 2AT

Contact Email: admin@broka.uk

 

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2. What Information We Collect

 

We may collect and process the following types of personal data:

 

• Full name

• Email address

• Phone number

• LinkedIn profile data

• IP address

• Financial/payment information

• Deal-related data and documentation

• Usage data via cookies and tracking technologies

 

 

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3. How We Collect Your Information

 

We collect data through:

 

• Account registration and login

• Website forms and newsletter sign-ups

• Deal submissions and onboarding workflows

• Communication via live chat and support

• Tracking tools such as Google Analytics, Calendly, HubSpot, Clay, and Phantombuster

• Cookies and similar technologies (please refer to our Cookie Policy)

 

 

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4. How We Use Your Information

 

We use your personal data to:

 

• Facilitate account access and broker-lender-deal workflows

• Enable onboarding, CRM updates, and communications

• Run targeted marketing and lead generation campaigns

• Support AI personalisation and automated decision-making

• Comply with legal obligations

 

 

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5. Sharing Your Information

 

We may share your data with trusted third parties, including:

 

• Lenders and introducers (as part of the broker-deal process)

• Marketing and analytics platforms

• CRM and communication tools

• Payment providers and financial service platforms

 

We never sell your data.

 

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6. Your Rights

 

Under the UK GDPR, you have the right to:

 

• Access your data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• File a complaint with the ICO

 

To exercise any of these rights, please contact us at admin@broka.uk.

 

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7. Data Retention

 

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. We review and securely delete inactive or outdated data on a regular basis.

 

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8. Data Storage and Security

 

Your data is stored on secure UK-based servers with robust technical and organisational safeguards, including:

 

• SSL encryption

• Encrypted databases

• Access controls and firewalls

 

 

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9. Cookies

 

Our website uses cookies and similar technologies to enhance user experience and gather analytics. You can manage or disable cookies via your browser settings. For more, see our [Cookie Policy].

 

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10. Changes to This Policy

 

We may update this policy from time to time. All changes will be posted on this page with an updated “last revised” date.

 

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11. Contact Us

 

If you have any questions or concerns, contact:

Email: admin@broka.uk

Mail: Fairburn House, 44 Park Lane, Allerton Bywater, WF10 2AT